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We could not have been more pleased with the service
Being self employed and family owned; we know the importance of customer service and reliable quality workmanship. We could not have been more pleased with the service Colin gave to us the day he came to service the heat pump central air unit at one of our rentals. Most of our colleges have retired as well and finding a skilled tradesman is difficult. When making the appointment for service I found the representative on the phone professional and very accommodating. Most importantly the appointment was scheduled
for next day service. I received a text that the technician was on his way. Colin arrived early, he was cordial and polite he offered me information about comfort care service from the company, noted the phone number on the brochure and answered my questions. Throughout the process Colin kept me informed of what was happening and quoted me the price for the repair as he assessed what it would take to get the unit running properly again. He repaired the unit and answered my questions completely. Mr. Wilbur, When company reputation and integrity matter; you are well represented with the quality staff you depend upon to offer your customers dependable, knowledgeable service. Thank you again for the quality work Colin… you will be the technician we will request for all of our service calls.
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